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And we likewise have Clinton Anderson, the CEO of 4th, who will be moderating the conversation with Jason. Jason, how about I let you provide the audience some details about your background and you can also tell them a little bit about Chop Shop.
Thanks Christina. My name is Jason Morgan, CEO of Original Chop Store. I've been doing this for about nine years now. We purchased the brand name in 2016three unitsand I've grown it to 26. Prior to this, I've invested many of my profession in hospitality in some shape or type. After a brief stint of trying to be an accountant for about a year and a half, I transitioned into casino home and worked in business financing.
I was the first staff member there after personal equity purchased business. Helped grow that from 20 to 150 places, took it public in 2014, and after that left about a year and a half after going public to do this at Chop Store. My hope is that we can duplicate the success we had at Zos, and we're off to an actually excellent start.
We're at the counter, we bring the food to the table. It is primarily protein bowlsabout 40 percent of the mix. We also do salads, sandwiches. The secret to the program is we have a drink element as well with fresh-squeezed juices and protein shakes. We do all stables, we do breakfast throughout the day.
A little more complicated than a few of the walk-the-line principles that are out there, but we believe we have actually got something quite special. We're going to add another shop this year and at least four stores next year. So we will be 31 or so shops by the end of next year.
Hey, everyone. It's excellent to be with you again. My name is Clinton Anderson. I'm the CEO here at 4th. I've been in this role for about six years. Fourth, as much of you know, is a leading provider of software services to the restaurant and hospitality industry. Our goal is to help our clients achieve success in driving success and being efficientmanaging labor, managing stock, and generally offering them with tools they need to provide their vision.
It's rare to have business that are precious and growing quickly, that can duplicate that success every year. Jason, one of the reasons I was so fired up to have you join our session is the success at Zos was incredible. I have actually just satisfied a handful of brands where there was such a strong customer affinity for the brand name.
And now you're doing the very same thing at Chop Store. When you talk to customers about Chop Store, they like the location. They speak about its differentiation. And to be able to take what is a reasonably complex concept in regards to delivering a terrific experience for the consumer, and have the ability to grow that from a few stores to now north of 30 shops next yearit's fantastic.
We're going to speak about how to scale a dining establishment company. Every restaurateur I ever speak to has imagine taking one store, two shops, 5 shops, and turning it into something much biggerexpanding across the city, throughout the state, into numerous states, and ultimately national, even global reach. It's not simple, especially in today's environment.
It's not a simple time to drive success and development at the exact same time. How do you scale it and make it successful? Second, beyond innovation, how do you scale great groups?
The very first question I have for you, Jasonlook, you have actually done this twice now in the restaurant industry. What has your experience been in terms of what it takes to truly drive success in broadening dining establishments?
We talked a bit before we began about LinkedIn, and I have actually got a post teed as much as follow this next week about what the playbook is likepoint by pointfor growing a business. To me, one of the key things, and I feel extremely lucky, is that both brands I have actually been included with are special.
And there's nothing exactly like Chop Shop in terms of what we're doing with a large, varied menu. Most brands today are very singularly focused in regards to what they're using from a food item. I feel like we started at a benefit with both brands by having something special that filled a specific niche no one else was doing.
Due to the fact that it's simply more difficult to stick out when there are 10, 20, 50 concepts within a two- or three-mile radius trying to do the exact same thing. So a great deal of it begins with the brand name. Does your brand have something distinct that no one else is doing? That's unusual.
The second thingI came from a financing background, so a lot of my knowings are more finance and data-driven versus a lot of early start-up restaurateurs who are creative types. They like the food, they built the menu, they built the brand name.
They do not understand their breakeven sales. They don't comprehend how margin enhances as sales boost. I've seen so many business where the numbers just don't work.
Commercial Growth Through Hospitality ExpansionIf you do not have those 2 things, you shouldn't be constructing shops. Yeah, possibly both? Because as I hear your description, you've highlighted 3 things: execution, brand distinction, and monetary practicality. You have actually got to start with execution. If you don't have an operating design that works, broadening it simply increases problems.
Scaling Operations in FreddysSecond, you need an engaging brand or special idea that resonates with customers. And 3rd, the mathematics has to work. If you do not comprehend your system economics, your repaired and variable costs, you might be broadening blind and losing money. Precisely. And another key lesson is about entering brand-new markets.
However when we expanded to Dallas, I expected brand-new shops to do 5070% of Phoenix sales in the first year. Too many operators assume new markets will open at full volume the first day. That almost never takes place. And when the stores open slow, but you have actually signed leases and built a monetary model based on higher volumes, you get overextended.
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